VicsLab.com Forums Feedback Pointing system tracking is not working

8 replies, 2 voices Last updated by  Vic 3 weeks, 2 days ago
  • Author
    Posts
  • #422258

    Biako.
    Participant
    @byakugan-amr
    Rank: 2nd Kyū – Nikyū

    i always try and see the point system but whenever i go in it redirects me to home page is this a bug?

  • #422259

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    Thank you for letting me know about the issue. Are you using a desktop or mobile device? With the mobile site, it looks like the left drop down menu link doesn’t work. If you go to your profile and then scroll to the right to select “Points History,” it seems to work.

  • #422260

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    Thank you for letting me know about the issue. Are you using a desktop or mobile device? With the mobile site, it looks like the left drop down menu link doesn’t work. If you go to your profile and then scroll to the right to select “Points History,” it seems to work.

  • #422261

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    Thank you for letting me know about the issue. Are you using a desktop or mobile device? With the mobile site, it looks like the left drop down menu link doesn’t work. If you go to your profile and then scroll to the right to select “Points History,” it seems to work.

  • #422270

    Biako.
    Participant
    @byakugan-amr
    Rank: 2nd Kyū – Nikyū

    I am using desktop and the problem is still persistent

    Pointing system tracking is not working


    this is the link i get once i press track points but it just refreshes my page =/.
    i will try this on my phone and see if it works.

  • #422278

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    I looked into the issue and tried updating the site but the problem still occurs. It looks like it’s isolated to the right drop down menu. I’ll need to enlist technical support for this.

    In the meantime, try using the Points History link located on your profile instead of from the drop down menu. On desktop, click the three dots below your profile image for more options and select Points History. On mobile, you can swipe to the left to scroll right and select it.

  • #422279

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    I looked into the issue and tried updating the site but the problem still occurs. It looks like it’s isolated to the right drop down menu. I’ll need to enlist technical support for this.

    In the meantime, try using the Points History link located on your profile instead of from the drop down menu. On desktop, click the three dots below your profile image for more options and select Points History. On mobile, you can swipe to the left to scroll right and select it.

  • #422280

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    I looked into the issue and tried updating the site but the problem still occurs. It looks like it’s isolated to the right drop down menu. I’ll need to enlist technical support for this.

    In the meantime, try using the Points History link located on your profile instead of from the drop down menu. On desktop, click the three dots below your profile image for more options and select Points History. On mobile, you can swipe to the left to scroll right and select it.

  • #430741

    Vic
    Keymaster
    @Vic
    Rank: 3rd Dan – Sandan

    Note: This issue has been resolved.

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